Web Rabbit charges a platform fee on every successful collection. There are no monthly minimums, setup fees, or hidden charges.
Platform fee
Web Rabbit Processing starts at 10% of the gross amount collected. It is deducted from every successful charge before the net is credited to your available balance. Rates may vary depending on business model, transaction volume, risk profile and payment requirements, and accounts opened before the 10% starting rate keep the rate already agreed with them.
net = gross − (gross × rate)Your own rate is always returned as commission_bps on GET /v1/me — 1000 means 10%. Read it from there rather than hard-coding a percentage.
Worked example
You charge a customer GHS 100.00 via MTN Mobile Money on the 10% starting rate.
- Gross: 100.00
- Platform fee (10%): 10.00
- Net to your balance: 90.00
The full breakdown is visible on every transaction in the dashboard and returned on every API response as gross_amount, fee_amount, and net_amount.
Payout fee
Withdrawing settled funds costs 1.5% of the amount withdrawn — flat, with no minimum or maximum. The fee is deducted from the amount you request, so a GHS 10,000.00 withdrawal pays out GHS 9,850.00 and reduces your balance by GHS 10,000.00.
- Amount requested: 10,000.00
- Payout fee (1.5%): 150.00
- Paid to your destination: 9,850.00
Every payout record shows the fee, the amount paid out, and your balance before and after the payout, in the dashboard under Payouts → History.
Bills carry no platform fee (bill payments are currently unavailable). Airtime, data bundles and bill payments bought through Bills & Airtime debit exactly the amount purchased, and a failed purchase is refunded in full.
approved collections. Pending charges show fee_amount = 0 until they resolve, and failed charges never accrue a fee.