Web Rabbit MediaDocs
Commerce

Products, orders & inventory

Sell from a permanent product link and manage orders and stock.

Products lets you add a physical item, digital product, or service, publish a permanent shareable link, accept payment through Hosted Checkout, and manage the resulting order.

Create a product

Open Sales → Products, add a name, price and description, then choose whether stock is limited or unlimited. Physical products can collect a delivery address and add a fixed delivery fee. Draft products are private; publishing enables the product link.

Copy the link from the product list and share it anywhere. The link stays the same when you edit the name, price, image, stock, or delivery settings. Archiving the product stops new orders without deleting its history.

Inventory and reservations

Limited stock is reserved for 15 minutes while a customer checks out. A successful payment commits the reservation and reduces stock exactly once; an expired or failed checkout releases it. Use Stock to record restocks or corrections with a reason. Unlimited products do not track a quantity.

iRefunds and stock
A full successful refund restores limited stock once and marks an unfulfilled order cancelled. Partial refunds do not change stock automatically.

Manage orders

Sales → Orders shows payment and fulfilment separately. Open an order to see the customer, delivery address and immutable item-price snapshot, then move paid orders through processing, ready, shipped, picked up, or fulfilled. Search, status filters, test/live isolation and CSV export are included.

Webhook events

Subscribe to order.paid, order.failed, order.fulfilled, andinventory.low. Order payment events include the order id, order number, payment status, and transaction id. Low-stock events include the product id and remaining quantity.