The public status page at /status shows the live health of every payment route by country (for example Ghana MTN Mobile Money or Nigeria bank transfer), plus the dashboard & API, hosted checkout, payouts and webhooks. Share it with your support team and customers.
What each state means
- Operational — working normally.
- Degraded performance — slower than usual or some payments failing.
- Partial outage — many payments on that route are failing.
- Major outage — the route is down; payments cannot start.
- Maintenance — planned work, announced in advance.
How it is measured
Payment routes are checked automatically every 5 minutes from real payment results and provider responses. Our team posts incidents with timestamped updates (Investigating → Identified → Monitoring → Resolved). Each route shows 90 days of daily uptime.
iDuring an outage
When a route can't start a payment, the API returns
503 provider_unavailable and customers are told no money was taken. Retry later or offer another payment method.Subscribe to updates
Enter your email at the bottom of the status page — you'll get a confirmation link first, and every update email has a one-click unsubscribe link. You can also follow the RSS feed at /api/public/status/feed.